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Points toward tier levels will reset at the beginning of each year.

Points do not expire unless you are inactive for 12 months. Will I earn points on 3rd-party delivery orders? No, points are not earned when orders are placed with a delivery service provider (e.g., UberEats, DoorDash, Grubhub, Postmates, etc.) for pick-up or delivery. No points are earned on the redemption of gift cards, or on the purchase of gift cards through third-party retailers. Points are earned at the time of purchase on gift card purchases made at any Tucanos restaurant or through the Tucanos website. You can also check-in by providing your server with your registered email address or phone number. If you pay with cash, or with an unregistered credit card, you can submit a receipt through the Upload Receipts page in the app. Simply place your order through the app, through the ordering website, or in-store and pay with your registered card and points will be added to your account automatically. How do I earn points?Įarning points is automatic once you have registered your credit cards. All point balances after the transition can be redeemed for items in the new Tucanos Marketplace, including $ denominated awards. (For example, if you had $10 in a banked reward, you received 250 points.) All accrued point balances have been brought over at the same point balance (1 point for 1 point). How were my banked rewards and accrued points treated in the transition to the updated ClubTucanos? All banked dollar rewards have been converted to points at the rate of 250 points for $1 of banked rewards. Tier status continues for 365 days from the date the tier status is reached. Points towards tier levels are reset at the beginning of each year. Tier levels are earned based on annual spend on a calendar year basis.

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Please review the full Terms and Conditions.Tier points multipliers have changed to Bonus Point Rewards for each visit.

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Free Birthday Meal will now be awarded on your birthday and will be valid for 30 days.

New functionality in the Tucanos app including Reservations & Waitlist, online To-Go orders, order digital gift cards, and provide feedback.

Additional Rewards and benefits available.

Redeem Points for Rewards in the new Tucanos Marketplace.

Earn Rewards automatically when you register your credit card.

The new ClubTucanos Rewards Program has several new features not available previously: What has changed with the new ClubTucanos? You’ll earn additional benefits and VIP access to exclusive events as you level up to Tucanos Bronze, Silver, Gold and Platinum Tiers based on your annual points earned. (Check out the app for a full list of available rewards). Accumulated points can be exchanged for Rewards in the Tucanos Marketplace. How does ClubTucanos work?Īs a ClubTucanos member you will receive 1 point for each dollar spent on food and beverage purchases. Our ClubTucanos app also allows you to place to-go orders, make reservations or join the waitlist, and receive early notice of exclusive Tucanos events.

When you sign up, you’ll get a free Decadent Chocolate Tower Cake, and a free meal on your birthday, and you’ll earn points towards free rewards every time you order from Tucanos.

You’ll earn points with every purchase and get rewarded with free food, swag and experiences. Provide Feedback on your Tucanos dining experienceĬlubTucanos Frequently Asked Questions What is ClubTucanos? ClubTucanos is our loyalty program designed to thank you for making Tucanos Brazilian Grill your favorite restaurant and reward you with free Rewards just for dining with us.Early notification of special events and promotions.ACCESS to additional features available through your ClubTucanos app, including:.EXCLUSIVE Tier Level Benefits and Recognition including Bonus Points, Quarterly Awards, and VIP Access.REDEEM Points for your favorite rewards in the new Tucanos Marketplace (check out the many rewards available in the app today!).EARN Points which can be exchanged for Rewards (1 point for each $1 spent).FREE Birthday Meal rewarded on your birthday (good for 30 days).FREE Decadent Chocolate Tower Cake just for signing up.Your ClubTucanos benefits will have you dancing while you dine!

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Join ClubTucanos and Samba to Savory Rewards!ĬlubTucanos is now even better! Download our ClubTucanos mobile app and join ClubTucanos to get the most from your Tucanos experience.